Corkcicle offers hassle-free returns for items purchased on Corkcicle.com within 30 days of purchase for new, unused products in their original packaging. We are unable to offer exchanges at this time.
Please note: Items that are listed as final sale and can't be returned or exchanged. We are also unable to offer gift returns at this time.
DOMESTIC RETURNS:
If you'd like to make a return on any products originally purchased on our website, please start your return here.
Print and affix the prepaid return shipping label to a box that includes the items you are returning, including a copy of your initial order receipt inside the box, and drop it off at any UPS Shipping Center. You will receive your refund (and email notification) as soon as your return is inspected and received back into inventory. Please allow up to 14 days for this process.
INTERNATIONAL RETURNS:
If you are an international customer and wish to return your order placed at Corkcicle.com, please contact service@corkcicle.com for further assistance. International customers will need to pay for shipping our product back to us.
WARRANTY CLAIM:
Items damaged due to normal wear and tear (e.g. fading, scratching), improper care, or abuse will not be replaced. However, items damaged due to a manufacturer’s defect may be eligible for replacement. Please see Corkcicle’s Warranty policy.*
RETAILER:
If you are trying to return a purchases made with an authorized CORKCICLE Retail Partner, please refer to the store’s policy. Returns and exchanges must be made through the store of purchase.
DISNEY SPRINGS LOCATION:
Corkcicle at Disney Springs® The Landing will allow returns only on products purchased at the store within 30 days from purchase with a valid receipt of purchase. The product must be unopened and in its original packaging.
Online purchases can not be returned at Corkcicle at Disney Springs® The Landing. Any purchase made online can only be returned to corkcicle.com
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