Corkcicle offers hassle-free returns for items purchased on Corkcicle.com within 30 days of purchase for new, unused products in their original packaging. Please note that the cost of the return shipping label will be deducted from your refund amount.
Items that are listed as final sale can't be returned. We are also unable to offer gift returns and exchanges at this time.
DOMESTIC RETURN PROCESS:
If you'd like to make a return on any products originally purchased on our website, please start your return here.
Print and affix the return shipping label to a box that includes the items you are returning, including a copy of your initial order receipt inside the box, and drop it off at any UPS Shipping Center. The cost of the return shipping label will be deducted from your refund amount.
You will receive your refund (and email notification) as soon as your return is inspected and received back into inventory. Please allow up to 14 days for this process.
All international orders are final sale and ineligible for return or refund. For any questions regarding international ordering, please visit our International FAQs here. If you have any other questions surrounding your international order placed at Corkcicle.com, please contact email@example.com for further assistance.
If you are trying to return a purchases made with an authorized CORKCICLE Retail Partner, please refer to the store’s policy. Returns and exchanges must be made through the store of purchase.
All sales purchased on AMAZON will need to be returned and processed through AMAZON. If your product purchased through AMAZON arrives damaged, please contact AMAZON'S Customer Service directly for further assistance.
BUY WITH PRIME:
If you place an order on CORKCICLE.COM and checkout using BUY WITH PRIME, you will need to process your return through your personal AMAZON account. If your product purchased through BUY WITH PRIME arrives damaged, please contact AMAZON'S Customer Service directly for further assistance.
DISNEY SPRINGS AND ROCKEFELLER CENTER LOCATION:
Corkcicle at Disney Springs® The Landing and Rockefeller Center will allow returns only on products purchased at the store within 30 days from purchase with a valid receipt of purchase. The product must be unopened and in its original packaging.
Online purchases can not be returned at Corkcicle at Disney Springs® The Landing or Rockefeller Center. Any purchase made online can only be returned to corkcicle.com
SHOP PREMIUM OUTLET:
All SHOP PREMIUM OUTLET orders are final sale and ineligible for return
Items damaged due to normal wear and tear (e.g. fading, scratching), improper care, or abuse will not be replaced. However, items damaged due to a manufacturer’s defect may be eligible for replacement. Please see Corkcicle’s Warranty policy.*