If you suspect your order from www.corkcicle.com has been lost or misplaced, we suggest that you reach out to the carrier with your order tracking information first, before contacting us. They can usually resolve these types of issues.
Good News!
If you had shipping protection through our partner, Corso, handing this situation will be simple! Just follow the instructions below. Unfortunately, if you did not select to have Green Shipping Protection, this package was not covered and we are not liable for any lost, damaged, or stolen items.
How do I file a claim?
If you have an issue with shipping and you purchased Green Shipping Protection simply go to reorder.corso.com. You will need your email and order # ready and Corso will make sure to get you taken care of right away!
If you have any further questions, please feel free to reach out to service@corkcicle.com.
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